Terms of service
Welcome to ORENKI! The terms "we", "us" and "our" refer to ORENKI. ORENKI operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). ORENKI is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.
SECTION 1 - ELIGIBILITY & ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in India, or that you have given us consent to allow any of your minor dependents to use this site. You agree to provide accurate and current information—such as your name, delivery address, phone number, and email—when placing an order or creating an account. You are solely responsible for maintaining the confidentiality of your account details.
SECTION 2 - PRODUCTS & PRICING
We make every effort to display our clothing products (fabrics, colors, and designs) as accurately as possible. However, actual colors may slightly vary depending on your screen settings or device. All prices listed on our store are in Indian Rupees (INR) and are subject to change without notice. Prices are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify or discontinue any product at any time.
SECTION 3 - ORDERS & CANCELLATIONS
When you place an order on ORENKI, you are making an offer to purchase. We reserve the right to accept or decline your order for reasons including product availability, errors in pricing, or issues identified by our payment/fraud detection systems. If your order is canceled or modified after payment, we will notify you and process a refund to your original payment method. Orders are intended for personal or household use and not for commercial resale.
SECTION 4 - SHIPPING & DELIVERY
We ship our products across India through trusted courier partners. Delivery times are estimates and may vary based on your location, courier delays, or unforeseen circumstances. Title and risk of loss for items pass to you upon delivery to the carrier. We are not liable for delays caused by third-party shipping partners, but we will assist you in tracking and resolving delivery issues.
SECTION 5 - RETURNS, EXCHANGES & REFUNDS
All purchases are subject to our Return and Exchange Policy. You are eligible to request a return or size exchange within 7 days of receiving your item, provided the product is unworn, unwashed, with original tags and packaging intact, and accompanied by proof of purchase. Refunds for approved returns are processed back to the original payment method within 10 business days.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website—including brand names, logos (ORENKI), designs, graphics, text, images, and software—is the property of ORENKI and is protected under Indian copyright and trademark laws. You are not permitted to copy, reproduce, distribute, or exploit any material from our website for commercial use without prior written permission from us.
SECTION 7 - THIRD-PARTY TOOLS & LINKS
Our store may contain links to third-party websites or tools (such as payment gateways and logistics providers) that are not affiliated with us. We are not responsible for examining or evaluating their content or policies, and we accept no liability for any third-party services.
SECTION 8 - LIMITATION OF LIABILITY
To the maximum extent permitted by Indian law, ORENKI, its owners, and employees shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or any products purchased from us. Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.
SECTION 9 - GOVERNING LAW & JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Meerut, Uttar Pradesh, India.
SECTION 10 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these terms by posting updates on our website. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 11 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@orenkistore.com.
 * Business Name: ORENKI                                                 * GSTIN :Â
 * Email: support@orenkistore.com
 * Phone: +91 91055 62936
 * Address: 337 karai ganj Rajban bada bazar harshpuri Meerut Cantt, 250001 Meerut UP, India