Privacy policy
ORENKI operates this store and website, including all related information, content, features, tools, products and services, to provide you with a secure shopping experience (the "Services"). ORENKI is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.
Please read this Privacy Policy carefully. By accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information when you interact with our store:
 * Contact details: Your name, delivery address, billing address, phone number, and email address.
 * Financial information: Payment card details or transaction details processed securely through our payment gateways.
 * Account information: Your username, password, and preferences if you create an account.
 * Transaction information: The products you view, add to your cart, purchase, or return.
 * Communications: Information you provide when contacting our customer support via email or phone.
 * Device and Usage information: Your IP address, browser type, and how you navigate our website through cookies and similar technologies.
How We Use Your Personal Information
We use your personal information for the following purposes:
 * Fulfilling Orders: To process your payments, arrange shipping through courier partners, and manage returns, exchanges, or refunds.
 * Customer Support: To respond to your queries, resolve issues, and maintain communication regarding your orders.
 * Marketing and Promotions: To send you updates, promotional offers, and marketing communications about our clothing collection (you can opt out anytime).
 * Security and Fraud Prevention: To protect our website, secure transactions, and prevent fraudulent activities.
 * Legal Compliance: To comply with applicable Indian laws, tax regulations (such as GST), and valid legal requests.
How We Disclose Personal Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
 * Service Providers: With Shopify, logistics partners, and payment gateways who assist us in running our website, delivering orders, and processing payments.
 * Legal Requirements: If required by law, court order, or government authority in India.
Security and Retention
We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We retain your personal and transaction data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Your Rights and Choices
You have the right to:
 * Access or request a copy of the personal information we hold about you.
 * Ask us to correct inaccurate information or delete your personal data.
 * Opt out of receiving marketing communications by clicking the unsubscribe link in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational and legal reasons. We will post the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need assistance, please contact us at:
 * Email: support@orenkistore.com
 * Phone: +91 91055 62936
 * Address: 337 karai ganj Rajban bada bazar harshpuri Meerut Cantt, 250001 Meerut UP, India