Exchange Policy
Returns We only accept returns for items that are defective, damaged, wrongly delivered, or undelivered. Claims must be raised within 24 hours of delivery — no exceptions.
Refunds Approved returns are refunded to your original payment method. No store credits, no vouchers — just your money back where it came from.
Exchanges Size exchanges only. No product swaps.
- Request within 24–48 hours of delivery
- ₹250 exchange fee applies
- One exchange per order, no exceptions
- Subject to stock availability — if your size is gone, it's gone. No alternatives.
Sale Items Sale is final. No returns. No refunds. No exchanges. Period.
To start a exchange, you can contact us at:
- 📧 Email: support@orenkistore.com
- 💬 WhatsApp: +91 9105562936
Once your request is approved, we will arrange a reverse pickup from your address...